Inna Hardison

q. Is there a limit to a number of properties MORE will show?

You are only limited by your imagination. That being said, we have developed a successful system to pinpoint the perfect home for you. We know our market so well that by asking some very specific questions, we can typically find your dream home after looking at 5-7 homes. We’re great at understanding. We’re great at sifting through the haystack so that you don’t have to.

At the end of the day, you need to feel like you’ve found exactly what you’ve been looking for. We’re here to streamline the process. We’re here to give you MORE – the number of homes we lead you through doesn’t matter.

q. Can I choose my own mortgage lender?

Of course. You need to feel confident that your money is being handled well, and if you have a lender that you trust, fantastic. We are very good at working with all types of lenders and with a wide variety of mortgage types.
 
Part of the level of service we offer is our experience. In the hundreds of transactions we will orchestrate this year, we continue to find that our goto mortgage banker offers the most consistent and best opportunity for our clients to reach a successful closing.
 
Either way, it never hurts to get a second opinion from one of the top lenders in the country.

q. What inspections will I have to go through on my property?

Every property is unique, but you should anticipate a Home Inspection and a Pest/Termite Inspection at the very least. Other inspections include Radon, Structural, Chimney, Well and Septic. There will also likely be a survey completed through the closing attorney, and there is always an appraisal.
 
The purpose of inspections during the Due Diligence period is so that you are fully informed of the issues you may want to request the seller fix, or to give you a heads up for those that you will have to address in the future.
 
The great news for you is that we have a bevy of inspectors we use frequently and trust highly, and we schedule and facilitate each of them as requested. After we receive their report, we then process the “problems” through our contractors and specialists and get an itemized estimate so that we can evaluate if there are problems or just minor maintenance issues. We are there every step of the way – leading you through the process.

q. Do I pay for any of these, and if yes, which?

There are fees associated with each of the inspections that you choose to perform. Some of these fees can be deferred to be paid at the time of closing, and some of them can be reimbursed based on the negotiated contract.
 
Purchasing a home is a big deal. There is quite a bit of cost that comes with the privilege. But remember, this is an investment. We’re here to be your advisors – when we agree to work with you, we commit to a fiduciary relationship.

q. How do you communicate with me and everyone else involved?

It’s safe to say that communication may be the most important thing we do. At MORE, we “seek first to understand” and truly invest in understanding the perspective of our clients and vendors, and most importantly, the cooperating agents. Also, we know that how we communicate can absolutely make the difference between a successful transaction and a lawsuit. Our entire team takes specialized training in effective language.
 
Our team rule is that email is for information transfer, not communicating. We text back fairly quickly, we call back as soon as we can, and we email back when we have info to transfer, but there are just things that deserve a discussion. We are really good at communication – it’s the difference.

q. Will there be a place I can keep track of what’s going on with my purchase?

We are an open book. We’ve looked at several different websites with a “client” portal and have found every one of them lacking. We have a system to let you know what to expect, and we follow it up with where we stand. Every transaction is different, but we’ve got a way to handle that. If you are curious, just ask. We think you’ll agree that it’s a heck of a lot easier to “communicate” than going to a “place”.
 
How long on average does it take to go from submitting and offer to being able to move in?
 
Typically it takes between 60 to 90 days to get through the entire process. There are a lot of moving parts, and there are so many ways a deal can fall apart. We like to look at it more like a series of milestones, with each one getting us closer to the finish line.

q. Does MORE assist in finding a short term rental if I need it while waiting?

There are a ton of options for short-term rentals that we can help you with – furnished or not, pool and amenities, or parking for your boat. We have developed relationships with several local property managers specifically for that purpose.

q. Will I physically need to come to the office to sign all the paperwork or can I do so electronically?

We utilize a paperless system called DotLoop for all of our forms. This allows you and us to respond to something without being tied to a face-to-face. There are some situations where we will need “wet” signatures, but we’ll take care of coordinating any of those situations.