Frequently Asked Seller Questions

q. Will you be providing complimentary staging advice/service?

We have a team of professional decorators that we hire to review each of our listings. We have found that providing this service to our clients really helps to set their properties apart from the rest of the current inventory. Our designers are fantastic at keeping up with current trends and are exceptional at showcasing the best features of your home. This translates to immediate visual appeal of your home in photos as well as during showing and open houses.

q. What will you do to market my property beyond putting your sign in my yard?

Wow, where do we start? Most agents let the MLS (Multiple Listing Service) syndication be the marketing engine for their listings. We find that approach to be akin to General Mill’s only marketing Cheerios inside the grocery store…

We pride ourselves on our all-in, full service approach to helping our clients sell their homes. In brief, this means staging and landscaping advise and help where needed, professional photography and videography, custom, one of a kind print campaigns designed to generate immediate interest in your home, and of course spreading the word via every means and channel we have access to, which goes well beyond the MLS. We utilize every portal buyers use to search for homes in the area on the web as well as reach out to our vast database of potential local buyers and relocating clients.

q.How long does it take to sell a home in this location/this market, provided it’s priced accordingly?

This is a little tough to answer directly, because it depends on who you hire to help you get your home sold. The current statistics in our market state that homes take an average of 78 days to sell, but MORE team’s listings sell in an average of 24 days, without sacrificing the final price. Our clients’ properties sell for an average of 99.3% of listed price when compared to 97.4% averages in our market. (Statistics provided from the MLS).

q. How do you communicate with me and everyone else involved?

With technology being what it is, everyone has their own preferences for how they want to communicate, so we make sure we know precisely what yours are. If you prefer texts to phone calls, we’ll honor your wishes, except for the times where an actual phone or face-to-face conversation might be necessary. Our team is well trained in handling all the paperwork transfers between all parties involved in the most efficient manner, and we’ll always keep you in the loop on anything that you need to read over or sign or approve before-hand, so you’ll know what to expect. In short – it is our job to ensure that you are aware of what’s going on every step of the way, but we’ll do it in a way that is not disruptive to your routine.

q. Will I physically need to come to the office to sign all the paperwork or can I do so electronically?

We utilize a paperless system called DotLoop for all of our forms. This allows you and us to respond to something without being tied to a face-to-face. There are some situations where we will need “wet” signatures, but we’ll take care of coordinating those with as much notice as we can, so you don’t have to put your life on hold.

q. Beyond commission, what other expenses am I going to be responsible for, if working with MORE?

We pretty much take care of everything. We only get paid when your home sells. Our perspective is that when we agree to represent a seller, we will gladly invest our resources up front (decorator, photographer, measurements, marketing, etc) because we are confident that we will be able to get your property sold within a reasonable amount of time.
 
That being said, there are a few things that we recommend to get your home prepared for the market that we do not pay for. These are things like a pre-inspection, which involves disclosure issues, and physical repairs or upgrades that you may want to have done. We’ll be happy to discuss the details when we meet.

q. Will you advise me on any clean up, repairs, landscaping with all associated costs and service provider recommendations to help me reach my goals in selling my home?

Of course. We accomplish this by paying for a consult with our professional decorators. They will meet with you at your home and go over any interior and exterior feature that might benefit from sprucing up.  At the end of the day, selling your home is a beauty contest. With all other things being equal, the home that looks and feels the best wins.
 
After our initial meeting and the subsequent review with our decorators, we will be happy to coordinate any and all updates or modifications you would like to have completed. Or at the very least, we will give you a list of great contractors and specialists you may want to use. This is all part or the “MORE” that we provide.

q. Does MORE assist in finding a short term rental if I need to move out of my property sooner than I expected?

There are a ton of options for short-term rentals that we can help you with – furnished or not, with pool and amenities or not, even rentals with parking for your boat. We have developed relationships with several local property managers specifically for that purpose.

Still have questions?

Call Cathy Sentgeorge at 919.867.1502, or
Start your Home Valuation now.